Kenneth L. Taylor
Proven COO Leadership and Transformative Operational Executive with Entrepreneurial Start-up’s, Small, Medium and Large Global Enterprises. Investor, Adviser, Mentor
PROFILE
Performance-driven Global Operations Executive with strong international business acumen, leadership and achievement spanning large global enterprises to high growth start-ups. Results oriented, collaborative future-focused strategic leader who can develop and implement business process improvement and optimization strategies and client-focused solutions transforming global operations profitably and productively.
Unique, broad cross-industry experience building profitable organizations and business units through mobilizing top tier talent to create high performing cultures. Adept at complex change management and problem-solving. Recognized for ability to innovate, yielding increased productivity, improved quality, lower costs while driving sustainable revenue and EBITDA gains.
Proven track record of operational leadership success across multiple industries including imaging, technology, healthcare, consumer products and commercial real estate design, development and construction.
Specializing in implementing proven organizational systems, controls and order rapidly to SMB entities experiencing rapid growth and scale.
COMPETENCIES
Business Strategy & Leadership
- C-Level Board & Executive Suite Experience
- Strategic Business Planning & Execution
- M&A, Due Diligence, Systems Integration
- Organizational Design & Leadership Development
- Leading Diverse Global Teams
- Business Acquisition Due Diligence
- Business Strategy, Product/SKU Rationalization
- P&L Optimization/Improvement Strategies
- Budgeting/Capital Planning
- Experienced in Buying and Selling Businesses
Supply Chain
- Strategy and Architecture
- Domestic/Global BVC Sourcing
- Global Network Optimization
- Supplier/Vendor Site Selection
- Supplier Quality Management
- Demand/Supply Management, Procurement
- Inventory Rationalization
- New Product Introduction
- Competitive Benchmarking
Manufacturing & Fulfillment
- Make/Buy, In-source/Outsource Analyses
- Greenfield Start-up & Facility Design
- Industrial Process Engineering
- Multi-Node Facility Management & Optimization
- Quality Management Systems
- Warehouse Management Systems
- Lean, MRP, Kanban, JIT processes/Systems
Logistics
- Inbound/Outbound Network Design (Global/Domestic)
- Ground/Ocean/Air/Rail Networks
- High Velocity/Low Touch Models
- Distribution, Warehousing, Transloading
- Foreign Trade Zones
- Merge/Postponement Strategies
- Strategic Optimization
- Transportation Management Systems
Commercial Real Estate Development & Construction- Commercial, High Rise, Hospitality, Self-Storage Projects
- Architecture/Design, Construction Management
- Construction & General Contracting
- Project Cost, Schedule & Quality Optimization
- Organizational Rationalization & Team Development
- Business Process Improvement and Organizational Controls
- Large Project Portfolio Leadership & Execution
- Extensive Successful Contract Negotiations: Clients, Buyers, Vendors, Subcontractors
ACHIEVEMENTS
- Launched CPG business team and structure for product development including engineering, marketing and branding
- Rationalized multiple operating company entities; hired/staffed executive leaders, developed internal business plans, operational KPI’s and performance-based accountability systems.
- Managed all operations including architecture, design, construction management, general contracting/construction, procurement, property management, client relations.
- Implemented various business process improvement tools including CRM and Project Management software.
- Created disciplined culture of project milestone accountability and results.
- Customer relationship management for assets with multiple negotiations and interfaces with ultra-high net worth clients.
- Streamlined global procurement processes to ensure accountability and effective materials management of all owner-supplied materials sourced globally.
- Executive Committee team member of C-Suite leaders/founders focused on strategic business roadmap, planning, organization and high-level performance to-goal.
- Commercial property due diligence, acquisition, development and management.
- Self-storage Portfolio brand created; facility designed, developed and operations stabilization in <18 months.
- Created SOP's, business processes and selected/implemented state-of-the-art cloud-based site management tools and technology for "Friction-less" customer interactions.
- Entertained multiple offers for asset sale in the 15x invested cash return range.
- Conducted operational due diligence prior to healthcare business acquisition that resulted in successful transaction and 11% reduction in purchase price.
- Directed successful business ownership transition, new facility acquisition, design and operational start-up in <90 days.
- Redesigned entire supply chain and order management systems supporting high velocity pick/pack/ship and 99%+ same day ship.
- Rationalized company's Asia supply chain and existing single/limited sourcing model and migrated to multiple global suppliers.
- Introduced over 20 new products at 7+ new suppliers in US, China, Taiwan and South Korea.
- Implemented automated Warehouse Management System (WMS) in start-up with no down time or fulfillment disruption.
- Renegotiated freight contracts annually with 25% savings in 3 years.
- Increased sales at start-up by 60% and EBITDA 92% along with 100% improvement in inventory turns in 3 years.
- Successfully planned, prepared, marketed and sold business to PE firm after receiving 10 LOI's and 3 serious offers.
- Created global team (internal resources and consultants) purposed with rationalizing alternative manufacturing, fulfillment, supply chain and logistics initiatives.
- Championed rapid migration to ODM-sourced manufacturing model for technology consumer products company.
- Directed global organizations including product operations, sustaining engineering, packaging and industrial process engineering and NPO in the US, China, Taiwan and India.
- Directed New Product Introduction teams launching 70+ platforms/devices per year.
- Coordinated several business critical process/product improvement teams focused on structural material cost savings, alternative fulfillment models and product packaging savings of $300mm+.
- Greenfield remote fulfillment center start-up in <6 months merging and consolidating order components sourced globally and shipped to domestic customers.
- Oversaw conversion of notebook PC factory to domestic merge center serving Eastern US markets.
- International product fulfillment network optimization initiatives in Mexico, Ireland, The Netherlands, Malaysia.
- Implemented Quality Management System for desktop PC business unit reducing field quality incidents by 72% in <3 years.
- Introduced customer closed-loop quality management accountability program with 5 global customers driving direct closed-loop corrective action/feedback.
- Appointed to lead several mission critical Operations and Quality Council teams, reporting to Vice Chairman, President and GM's.
- Designed & implemented critical supplier partnership program with tier one supply base driving measurable quality improvements.
- Consistently recognized in Top 10% of executive population via Office of the Chairman awards and employee satisfaction surveys.
- Implemented quality management system for 54 domestic imaging factories including quality performance incentive bonus qualifiers for general managers/executives.
- Led transformation of struggling golf club to profitability via creative operational, marketing, community and member participation and alternative revenue streams.
EXPERIENCES
LandWest Design Group
Chief Operating Officer
2020 - 2021
LandWest Design Group creates the most celebrated residential landscapes for discerning clients in Austin, Texas and beyond. For nearly two decades LandWest has earned its reputation for creativity, attention to detail, and expertise in design & construction. Short term COO responsible for transforming, leading and managing all company operations.
Harwood International
Chief Operating Officer
2018 - 2019
COO of an international real estate group of operating and investing units with offices and developments in select niche markets including Beverly Hills, Dallas, Geneva, London's West End, Paris and Zurich. Founded in 1988, the company is recognized globally as a builder and owner of world-class properties. Its projects are the finest developments in terms of design, location and quality, creating cultural experiences within them through incorporating restaurants, gardens, and art. Harwood International's customers are large office space users, large corporate brands seeking world class, build-to-suit facilities, and international private and institutional investors. Responsible for leading global operations including architecture, design, general contracting, construction management, operational strategy and business execution.
Envision Properties, LLC
Managing Partner & CEO
2013 - Present
Commercial property due diligence, development, acquisition and management. Solicited investor participation in various commercial and self storage asset investments focused on delivering investor returns on invested capital while increasing valuations for potential sale and further acquisitions. Check out our latest property at www.super-storage.com
Current Solutions, LLC (Roscoe Medical/Compass Health)
Chief Operating Officer / Executive Vice President
2009 – 2012
COO of a start-up and rapidly growing provider of distinctive and innovative electrotherapy products including a full line of stimulation devices and pain management products. Managed all Company operations including sourcing and supplier development, global supply chain, quality, procurement, logistics, fulfillment, sales operations, customer service, new product introduction, trade and FDA regulatory compliance. Sold the business to a private equity group in 2012 at 4x 2009 purchase price and 5.7x EBITDA
Dell, Inc.
Director, Global Operations - Supply Chain Strategy
2006 – 2008
Executive supply chain operations oversight focused on company-wide leadership, architecture, design and enablement of cutting edge global supply chain and fulfillment strategies. Reported to Chief Supply Chain Officer
Dell, Inc.
Director, WW Product Group - Product Engineering, Operations & Strategy
2004 – 2006
Led global operations engineering organization spanning client & enterprise products, peripherals and software, including new product introduction, transitions and sustaining business operations. Directed global teams in the US, China, Taiwan and India. Leadership of numerous special project teams yielding significant cost reductions and alternative fulfillment models
Dell, Inc.
Director, Americas Operations - Fulfillment Engineering, Operations and Strategy
2000 – 2003
Leadership for the Americas logistics and fulfillment engineering, optimization, strategy and operations organization, across multiple U.S. fulfillment operations centers. Planned and executed Dell's first successful stand alone postponement or "merge" center significantly improving order fulfillment quality, cycle time and delivery at reduced costs
Dell, Inc.
Director, Quality, Sustaining Engineering & Int'l Product Support OptiPlex Desktop Product Group
1996 - 2000
Quality, global technical support and sustaining engineering leadership responsible for driving flagship corporate desktop product line to industry best-in-class customer quality performance. Extensive interaction with executive team, including Vice Chairman and CEO, in establishing Dell Quality Management Systems globally at all tier one suppliers
Eastman Kodak Company
Director, Regional Operations; Director, Quality
1983 - 1996
Corporate executive quality management responsibility for 54 photo-imaging factories in the U.S; Multi-site regional general manager and various escalating production, quality and general management roles
San Antonio College
AAS, Business Management
Blue Lake Golf Club
President, Board of Directors
2014 - 2017; 2019-2020
Volunteer leadership overseeing semi-private golf club. Implemented various strategies and tactics positioning the 50+ year old club to remain profitable by offering an improved product (greens & fairways) attracting more golfers, new revenue streams from fundraisers, advertising, merchandise offerings, product marketing and improved quality of play.
Blue Lake Estates Property Owners Association
Vice President
2023 - present
Volunteer leadership for community management including architectural controls, management and strategic leadership planning and long term capital investment.
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Copyright 2016